Terms and conditions

TERMS AND CONDITIONS

1. Agreement of Terms & Conditions
2. Sales
3. Delivery
4. Terms of Payment
5. Communictaions
6. Legal
7. Links
8. Changes to Terms & Conditions
9. Paypal
10. Returns

1. Agreement of Terms & Conditions
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Unless in the case of a specific agreement, the act of placing an order involves the full acceptance, without reserve on the part of the Client, of these General Terms and Conditions of Sale, therefore excluding all other documents such as brochures or catalogues issued by INADESIGNERHOME, which are given only as an indication. No special condition can, unless consented formally in writing by INADESIGNERHOME, prevail over the General Terms and Conditions of Sale.

A visitor agrees to indemnify, defend, and hold harmless each of INADESIGNERHOME its officers, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs resulting from any violation of these terms and conditions or any activity related to the visitor’s account (including negligent or wrongful conduct) by the visitor or any other person accessing the web site using the visitor’s Internet account. INADESIGNERHOME does not represent or warrant that the functions within the web site would be uninterrupted or error-free, that any defects would be corrected, or that the web site or the server that makes the web site available is free of viruses or other harmful elements. Of course, we do the best we can guarantee this.

2. Sales
As INADESIGNERHOME sells objects that have been handcrafted AND CUSTOM MADE, variations may occur from one piece to another. INADESIGNERHOME reserves the right to stop the sale of its models at any time, without prior notice.
The products presented can at any time be modified or withdrawn.

Prices stated are in Australian Dollars, include GST, unless otherwise stated. All delivery charges are extra, and not included in stated prices.

If a product inadvertently appears on the web site at the wrong price, INADESIGNERHOME may decline or cancel any orders placed at the wrong price, even if the order has been confirmed and a credit card charged, INADESIGNERHOME reserves the right to adapt its sales price to the price increases applied by its suppliers, and shall inform the Client accordingly as quickly as possible. INADESIGNERHOME reserves the option to conduct a financial investigation concerning its Purchasers of goods.

A visitor to the web site allocated a password is responsible to prevent the password being disclosed to any third party. You agree to take responsibility for the safekeeping of your PIN or password. You are liable if an unauthorized person uses your PIN or password. You agree to release and forever indemnify INADESIGNERHOME in relation to any liability however arising out of the unauthorized use of your PIN or password.

3. Delivery
All lead times are an ESTIMATION ONLY, and Inadesignerhome will not be held accountable for delay on items sold, however we will do out best to provide the customer with up-date details of the estimated time of arrival on the product ordered, this may be as long as 4 months from date ordered.

Our delivery times shall begin on the final confirmation and payment of the order. These delivery times shall be given as an indication and in accordance with our availability. Any delay or non-delivery shall not in any case lead to compensation. As a general rule, the delivery times can only apply when the Purchaser’s obligations towards INADESIGNERHOME have been met.

INADESIGNERHOME shall issue, for each delivery, an invoice that can only be established in Australian Dollars. For all Clients, unless in the case of a special stipulation the payments shall be made BEFORE delivery. No discount shall be granted. There is no minimum order amount.

TRANSFER OF RISKS AND CARE WITH RESPECT TO THE GOODS SOLD OR PROVIDED BY INADESIGNERHOME SHALL GO INTO EFFECT AS SOON AS THE GOODS LEAVE INADESIGNERHOME MANUFACTURERS/DESIGNERS BASE.

CONSEQUENTLY, THE CLIENT SHALL BEAR, FROM THIS DATE, THE RISKS OF ANY NATURE, PARTICULARLY THE LOSS, DETERIORATION OF GOODS AS WELL AS LIABILITY FOR DAMAGE THAT THE GOODS MAY CAUSE.
It shall particularly result from this that the goods ordered shall travel at the Client’s risk and peril to which it must, in the case of damage, loss or missing items, make all reserves and exercise all rights to taking recourse action with respect to the carrier(s) responsible(s).Visible damage must be photographed in the presence of the carrier. The correspondence must indicate the order number, grounds for the claim as well as the Seller’s references (Order Confirmation number and clients name/details used when placing order).

Any possible reshipment costs shall remain at the Client’s expense. The products must absolutely be returned to INADESIGNERHOME in perfect condition of resale, in their original condition, and duly sealed.
It shall be the Client’s responsibility to take out any insurance policy to cover any damage that may be caused as well as all risks that may arise from the time of delivery.
Please provide a Business Hours address and contact details. Otherwise, please provide special delivery instructions if no one is home. If the premises are unattended, the delivery will not be left.

UP TO THE FULL PAYMENT OF THE PRICE, THE CLIENT SHALL NOT PLEDGE, TRANSMIT, FREE OF CHARGE OR IN EXCHANGE FOR A PAYMENT, OR MODIFY, ALTER OR TRANSFORM THE GOODS.
THE FACT OF PLACING AN ORDER AS WELL AS FOR ANY BEGINNING OF PAYMENT BY THE CLIENT SHALL BE DEEMED AS ACCEPTANCE OF THIS PROPERTY RESERVE CLAUSE.

After you have finalized your choice of product you will be asked to select the delivery option appropriate to you. The delivery cost will then be automatically added to your order and the total cost will be updated.

Your order will then be delivered directly to your door after manufacturing has been completed. We will contact you prior to delivery to advise of the scheduled delivery date.

4. Terms Of Payment
A buyer must pay for an order either by direct depositing into the INADESIGNERHOME bank account or through PAYPAL using Visa or MasterCard when ordering. If the credit card issuer does not authorize the transaction, or later revokes authorization for the transaction, INADESIGNERHOME may cancel the order.
INADESIGNERHOME commits to never transmit in any case, data related to clients’ bank accounts. Information seek by INADESIGNERHOME and mentioned as imperious, are necessary for orders processing and management of marketing relationships.

Any information collected by INADESIGNERHOME is collected via correspondence from you or your company. This may be via the phone, Email, mail or fax or directly through the website.

Any details collected from INADESIGNERHOME customers is required in order to provide you with our products and/or services and also with a high level of customer service. Correspondence is recorded in order to provide service references and to assist in staff development.

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website. When credit card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete credit card details.

5. Communications
INADESIGNERHOME uses personally identifiable information for essential communication such as Emails, accounts information and also critical service details. We may also use this information for other purposes, including promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request removal from any mailing lists by Emailing us at info@inadesignerhome.com.au
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether to share your information with that party.

6. Legal
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

Material displayed on the web site is subject to copyright owned by INADESIGNERHOME or its content suppliers and is protected by law. Brands and logos displayed on the web site may be the subject of registered trademarks of INADESIGNERHOME or its product suppliers and protected by law.

7. Links
Links on the INADESIGNERHOME site to external entities are not covered within this policy. The terms and conditions set out in this statement cover only the domain name of www.inadesignerhome.com and www.inadesignerhome.com.au

Material sourced from a third party (including a supplier of product, or a consumer of product), INADESIGNERHOME does not warrant or represent the accuracy, utility or other characteristic of that material

8. Changes to Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement on the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently.

9. Paypal
INADESIGNERHOME uses Paypal as its payment facilities provider. INADESIGNERHOME may give notice to you by electronic mail or by regular mail to your address contained in the registration information provided by you. You may give notice to INADESIGNERHOME by electronic mail to ACCOUNTS@INADESIGNERHOME.COM.AU or call -+61 (0) 401 737 085 during 9am-6pm AEDT Monday to Friday, excluding public holidays
By completing the customer registration process and using the INADESIGNERHOME.COM e shop, you acknowledge that you have read and understood these terms and conditions and agree to be bound by the terms and conditions of this Agreement. Prices stated are in Australian dollars, include GST, unless otherwise stated. All delivery charges are extra, and not included in stated Product remains INADESIGNERHOME’S property until paid for by the buyer.

10. Returns

INADESIGNERHOME DO NOT OFFER RETURNS ON ITEMS THAT ARE CUSTOM MADE TO YOUR SPECIFICATIONS. ALL PRODUCTS ONCE PAID IN FULL ARE NON-RETURNABLE AS THEY ARE CUSTOM DESIGNED AND MADE FOR YOU. IF THE PRODUCT IS FAULTY/DAMAGED, PLEASE TAKE A PHOTO OF THE FAULT/DAMAGE IN THE DELIVERY DRIVERS PRESENCE, NOTIFY INADESIGNERHOME IMMEDIATLY AND WE WILL DO OUT BEST TO REPAIR/ REPLACE THE ITEM DEPENDING ON THE DAMAGE.

As a purchaser of inadesignerhome design product/s via the web site www.inadesignerhome.com.au or www.inadesignerhome.com who HAS BEEN SUPPLIED WITH A FAULTY product need only notify INADESIGNERHOME as soon as possible to obtain details for the freight cost (which will be paid by the customer whom purchased the product through INADESIGNERHOME). On receipt of the goods back to INADESIGNERHOME, refund for the FAULTY design product will be issued within 21 days on the basis the goods have been returned and received in the order they were dispatched in. Goods must be packed well and be in original packaging. Inadesignerhome can then close that buyer’s account. All product is to be used as it is intended. All product is to be installed correctly by qualified tradesmen is necessary, with safety precautions taken.

Inadesignerhome do not offer refunds for change of mind on purchases via the Inadesignerhome website (www.inadesignerhome.com.au), this includes exchanging items within different designers.

If INADESIGNERHOME reasonably believe that a buyer has breached these terms and conditions, or damaged the product being returned, INADESIGNERHOME may suspend or cancel the Customer refund on that product.

INADESIGNERHOME MUST BE NOTIFIED WITHIN 2 DAYS OF THE ARRIVAL OF THE PRODUCT IF THE CONSUMER WANTS TO RETURN IT. THE PRODUCT MUST BE RETURNED WITHIN 5 DAYS OF RECEIVING. IF THESE STEPS ARE NOT FOLLOWED WE WILL NOT BE ISSUING A REFUND. INADESIGNERHOME WILL NOT REFUND ANY POSTAL/SHIPPING/DELIVERY CHARGES. INADESIGNERHOME WILL ONLY REFUND THE PRICE OF THE PRODUCT PURCHASED AND THE AMOUNT PAID FOR THE PRODUCT BY THE CONSUMER.

Subject to applicable law, INADESIGNERHOME does not make any other warranty or representation about products on offer. In respect of any statutory warranty that INADESIGNERHOME cannot exclude, subject to applicable law, INADESIGNERHOME’S liability is limited, at its option, to the replacement or re-supply of the products or a refund of the cost of the products where applicable.